Best Years of My Career - Customer Service Agent bei easyJet: Mitarbeiterbewertung

4,0
24. Sep. 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

The Best part working in easyJet's backend process is you understand the industry Standards. What you are expected to do, its fast paced and one has to keep up with it. Lot of responsibility. Lot of learning - from understanding a foreign accent to being a developed professional.

Kontras

Timings. Timings. and Timings. Few weeks you don't get to see the Sun Rise. Few weeks you don't get to see the Sun Set. and time just flies.

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8y
What a nice title of your review! Thank you so much for taking the time to leave this - we wish you all the best. Thanks

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5,0
16. Feb. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Fantastic at things and stuff

Kontras

It was great stuff to

1,0
25. Nov. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

-Competitive pay and benefits for Malta aviation industry. -Skilled colleagues and opportunities for technical learning.

Kontras

-Serious reports of bullying, harassment, and neglect of staff mental health were escalated to top management, but rarely result in action. -The SUSO (Speak Up Speak Out) system does not work as advertised; staff complaints raised through SUSO are ignored or lead to retaliation, not resolution. -EasyJet’s “zero tolerance” policy on discrimination, bullying, and harassment is not upheld—investigations are slow, lack follow-through, and rarely result in change. -Evidence of disability discrimination at the highest levels has been presented; these concerns are dismissed or left unaddressed by senior management. -Employees who report problems or ask for reasonable adjustments face career setbacks and poor treatment. -Overall, morale is very low among those affected by discrimination or who have used internal reporting channels.

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