Leitbild: Menschen weltweit bei der Suche nach ihrem Traumjob und dem für sie perfekten Arbeitgeber helfen.
Ich arbeite in Vollzeit bei Glassdoor (Über 5 Jahre)
Glassdoor is an impactful tool for a job seeker, and knowing we promote this for employers to embrace is an amazing feeling. We've brought transparency to an industry that needed it and we do it in the most fair way we possibly can. Investing millions of dollars into Content moderation and never deleting reviews because we are "asked."
The people I work with are smart, gritty, and hardworking. We work long hours, we’re often frustrated, but we have fun. Our managers are strong, our director is fearless.
Yes, hours can be really long at times, however we have transitioned in our CS partners to help with some of account management and while not perfect, it's been helpful.
If you're a candidate interviewing for the ENT AM role, I would not recommend it.
Business decisions have been made in favor of our new biz and strat teams for years now.
The new comp plan has major problems. Reps hitting quarterly quotas is no longer depictive of sales skill, hustle, and “trusting the process”. Opportunity in rep books is wildly different. The journey of FY2019 is enormously more challenging for some than others.
There was a day when we had sub accounts, when new biz had one chance to sell and then had to pass over accounts. A day when an account that wasn’t truly an enterprise business would be passed down. When our best accounts were kept in our book. All of this has changed because it’s “good for the business” but it’s really been us passing opportunity to other groups of the org.
While the comp plans OTE may look identical between the ENT AM vs. AE role, it was quickly proven in Q1 that AEs have the opportunity to make over 200% their quarterly number and bring in an enormous amount of money, crazy amount. THIS WILL NEVER BE POSSIBLE FOR AN AM REP BASED ON OUR COMP PLAN DESIGN. The amount of anger this brings me as an oversight from our leadership can not be expressed thoroughly via a gd review. Shame on you.
If leadership believes the group carrying the largest quotas should not have the same opportunity to blow it out of the park, it's on us to decide if we want to work at this company.
Rat an das Management
The result of the above is jaded reps who lost their sparkle and are updating their resumes. It makes me sad, and I hope it concerns our leaders. Frustration is at an all time high. These reps carry the largest quotas in the entire sales org. It feels like glassdoor is asking us all to leave, are you?
It can’t be understated, growth is complex. But you've failed to bring in a VP who can navigate this. And since you've never been able to figure it out, you've allowed problems to escalate, products to break, a really talented manager to leave, and labeled reps that speak out as complainers. They aren't complaining, they're asking to sell reliable products with credible data and have equal opportunity to hit accelerators as peers.
Growth should have demanded new products years ago.
What I can’t understand is that retaining and growing clients is the future of our business. But products continue to break, the client experience is average, no new products come out, and AM work is undervalued.
Let me be clear, this is not an attack on our new biz folks. They're talented, smart, and hard working. They turn non-glassdoor believers into champions, that's powerful.
This review is an attempt to use glassdoor for its purpose. Bring transparency to a job seeker and provide feedback to our CEO and COO. This ship will sink if we don't find a solution to the above.