Pros
Amazon is a great company. The leadership principles, the need to write documents which makes anyone think further and insist on quality work, the offices, are great.
Kontras
They have different titles doing same work, for eg, a devops engineer also works in OE risks and ticketing, a support engineer works on the same too, a sys development engineer works on ticketing and OE risks too, and a software development engineer works on the same. On book, they differentiate with the automation done or LLDs, HLDs authored but most of the times this is not so clear. This causes disparity , and a sense of being lost. While the engineer who join in with passion, are exposed to this differentiation without clarity, they stop working well and focus in role conversions. This is the case for many levels. A company as huge as Amazon hardly takes suggestions from people who come from other great organisations to change this, mainly because the top leaders are in Amazon for a long time, who refuse to change and who treat people from other companies as 'mediocre', without any knowledge, etc. OE risks here mean SAS, Shepherd and PE risks. The company fails to remember that more than work and money, people should feel valued. A support engineer feels he is less valued than a software dev engineer even though work profile is similar. Even leaders treat them thus. I am not sure if this will change anytime soon but continuing on such things will ensure the company continues to breed mediocre talent as the highlights talented people will leave due to not being valued