Pros
Amazon is one of the few companies which, in addition to developing effective production metrics and encouraging continuous process innovation, has created a way of quantifying associate engagement and satisfaction with their Area Manager. Amazon values the happiness of its workers and is committed to the values of servant leadership.
Kontras
Depending on how well an associate's physical and intellectual abilities match with their job placement upon hiring, their daily experience of working at Amazon can be wildly disparate with other entry-level associates. It can be difficult to cultivate the best performance from associates who may be stagnant in or ill-equipped to perform their given function when cross-training is what they want and need but is not available at the time.