Pros
free training get your VCP and GET OUT free food i dont work there any longer the place was keeping me up at night
Kontras
abusive managers ; favoritism ; expectations are you work till you drop. Days without lunch as forced to be in phone que 8 hours for days while what normally would be called TEAMLEAD takes over 1 hour lunch or more and is unapproachable for help. managers dont seem to get if you have 30 back log tickets you need to be able to do research and work them to get rid of them. Most of the people at the burlington office are afriad of being dragged into a room and walked out. Company has way to many products for current support model it will hurt them. Oh wait it has they layed off AOT of people .. VMwares moto " more with less" good luck people your the less more = more hours in the que more assigned tickets