The job was simple and management appeared to care about employees. There were some issues, but I would work there again - Tier I Customer Service Representative bei Rakuten: Mitarbeiterbewertung

4,0
24. Sep. 2015
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Pros

Catered lunch for first shift. Left overs and fully stocked kitchen for second and third shifts. Friendly atmosphere and good coworkers.

Kontras

Some minor bickering amongst staff members. There is a bias towards putting employees with kids on first shift, which is understandable. Management did tell me that they would rehire me during the next Q4 rush, but I have yet to get a response from anyone regarding my inquiries on the subject.

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5,0
25. März 2026
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Geschäftsprognose

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Kontras

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1,0
6. Juli 2026
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Pros

Free food, benefits are good

Kontras

Pay was so bad. The management was awful.

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