Customer Service - Mitarbeiter (anonym) bei Rakuten: Mitarbeiterbewertung

1,0
16. Jän. 2018
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Free Food and Casual Dress Code.

Kontras

Management is horrible. Employees are clickish, talked to my manager twice in a month and she really could not be bothered with me. The team I was assigned to was mad that Ebates went outside the click to hire me and was given little to no guidance on my actual position. Instead of learning my job, I had to learn all customer service and spend 10 minutes a day trying to learn my actual job. However, the "team" didn't want anything to do with it and half assed the training. I finally had enough and walked out. The also jack you around with pay as well. I was supposed to be salary and wound up being hourly at a lower rate then originally agreed upon. Would have told them to bug off sooner but I needed a job. Stay away from this place!!!

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5,0
25. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Kontras

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4,0
22. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Kontras

There were no cons while I was there

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