Great Company as long as you are not in Customer Care - Customer Care Representative bei BASF: Mitarbeiterbewertung

2,0
30. Dez. 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

Tuition Reimbursement, GREAT BENEFITS, Pays above industry average

Kontras

While this is a great company, the Customer Care unit at the Charlotte location is a toxic environment. People are regularly on medical-leave for stress-induced issues. Employees are overworked and not paid overtime!(CCR is hourly/non-exempt). CCR's are stressed into putting in extra hours and are not compensated. There is no management support. I would not let anyone whose well-being I care about work in that department. Everyone in that group is miserable.

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5,0
9. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Benefits and management were great

Kontras

Environment and location of office

5,0
8. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great work environment, great pay, inclusive culture, lots of growth opportunities and mentorship, and the University Recruitment Team was incredible

Kontras

Onboarding was difficult in some cases as communications between various departments wasn't always streamlined, but overall, not bad

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