Incompetent management sabotages everything at Amex. - Senior Programmer Analyst bei American Express: Mitarbeiterbewertung

2,0
4. Aug. 2008
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay and work environment are adequate. Co-workers by and large are dedicated, friendly and helpful.

Kontras

Senior management is hopelessly out of touch and insulate themselves against the realities of the people who actually do the work. Middle management is completely free of integrity and honesty. Vast majority are incompetent and wholly unsuited for managing people. Their only concern is keeping their own butts out of trouble. Human Resources group appear to be psychopathic and delusional. Career advancement is independent of talent and skills, but is based 99% on how much management likes you. Outsourcing to offshore "resources" has been an utter disaster, management chooses to ignore all the problems. Benefits are third-rate, retirement benefits miserly.

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5,0
9. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

World class organization Culture Perks

Kontras

Work life balance Time off

3,0
8. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Kontras

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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