Want to make a meaningful impact? Let's join forces to protect life and property. In our Customer Service role, you'll focus on responding to alarms and connecting community members to vital emergency services from the comfort of our modern facilities. You'll enjoy a comprehensive benefits package that includes: ✨ Health, Dental, Vision, Life & Pet Insurance ✨ 401k Program ✨ PTO & Wellness Days ✨ Pizza Friday & Seasonal Food Trucks ✨ Paid Training & Professional Advancement Opportunities Find a career with purpose ➡️ https://rrms.com/careers.
"I am the person on the other end of the line, reassuring people in emergencies that help is on the way," explained Amber. A proud member of #TeamRapid since 2015, Amber has spent many years on the Elite Team. "We help people in various circumstances, from dire medical emergencies and domestic violence attacks to bank hold-ups and burglary attempts." "This isn't just a call center. I come to work every day knowing that what I do can truly make a difference in someone's life," said Amber. We're grateful to have passionate people like Amber on our team. Join us in congratulating her on 10 successful years at Rapid Response!
From themed dress-down days to daily raffles, we’re celebrating the hardworking team that makes everything we do possible. We love seeing our team members get into the spirit ✨
At Rapid Response, our team is at the heart of everything we do! 💙 During Employee Appreciation Week, we celebrated with Alumni Day, Daily Raffles, and Wear Rapid Day—just a few highlights from an amazing week. Thank you to our incredible team for your passion and commitment! 🙌
Exciting news! With the proceeds from #TeamRapid's holiday donations, Upstate Golisano Children's Hospital has established the Rapid Response Fund For Kids. 💞 "When patients come to Upstate Golisano Children's Hospital, it is often an unplanned visit," explains Danielle Bright, Director of Children’s Miracle Network Hospitals Partnership Programs at Golisano. "This fund will be available for community members who need support with needs not covered by insurance, such as gas cards, transportation costs, co-pay assistance, meals, lodging, and more." We thank Rapid Response for their ongoing commitment to kids in our community and look forward to seeing this fund grow."
We are thrilled to announce Stephanie Maine as our Employee of the Quarter! 🎉 Stephanie’s remarkable 14-year journey with us began in 2010, starting in Data Entry. In 2018, she joined the Dealer Support team and has since risen to her current role as Account Executive. Her story of growth and dedication is truly inspiring. Reflecting on this recognition, Stephanie shared: "I am honored to be recognized for my accomplishments and to have built my career here at Rapid. Over the past 14 years, I have learned so much and am incredibly grateful for the continued support of my personal growth. The Dealer Support team I work with is incredible, and I am proud to be part of it. Being acknowledged for my hard work means the world to me." Congratulations, Stephanie! Thank you for your outstanding contributions!
Black History Month welcomes an opportunity for us to reflect on the profound influence and legacy of Black Americans. From civil rights leaders to innovators, artists to athletes, their stories remind us of the strength found in diversity and the importance of equality. Together, we can create a more inclusive and just society. “Success is to be measured not so much by the position that one has reached in life as by the obstacles which he has overcome while trying to succeed.” — Booker T. Washington
Throughout the year, there are plenty of ways we show our appreciation for the hard work and dedication of #TeamRapid. Today, our token of gratitude just happens to have cheese on it 🍕
Our Syracuse HQ may be snowy, but at least our West Coast team is enjoying the sunshine today! ☀️😎
Claudia joined #TeamRapid in 2015. "After getting a glimpse of the culture, I realized very early on that I wanted to move up within the company," she said. Over the years, Claudia advanced into Supervisory and Management roles. Ten years later, we are proud to have her serve as our Senior Operations Manager! "I love being a part of the growth and success of our Corona office," said Claudia. "I'm always eager to learn even more from my leaders and to apply that knowledge to further our mission to protect life and property." "When you work with a great group of people, the everyday challenges just become learning opportunities."
