No one should have to endure this place - Customer Support bei eBay: Mitarbeiterbewertung

1,0
10. Nov. 2008
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CEO-Befürwortung
Geschäftsprognose

Pros

There are no best reasons to work for eBay., except to make ends meet until something better comes along. If I could afford to quit, I would resign in a heartbeat. There are thousands of workers out there just like me who want a better workplace and who want to work for the eBay that used to exist.

Kontras

Bad management decisions, poor morale, inadequate training, no foreseen potential for growth, not much potential for salary increase, potential layoffs, no job security, unfair treatment, prejudicial policies. eBay is nothing now compared to what it was 3 years ago, it was actually fun to work here then. Sad to say, but not so much anymore.

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5,0
28. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible and intuitive to use

Kontras

Buyers always get prioritized with no full comp to sellers

3,0
20. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Kontras

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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