Pros
Most of the people on the team are lovely — everyone helps each other out, and there’s a good sense of teamwork on the floor. The job itself isn’t bad, and the training covers what you need to know to get started.
Kontras
The big issue lately has been the lack of transparency around bonuses. For two quarters in a row, the information we’ve been given about payout dates and targets has changed after the fact. This quarter, our Christmas bonus was pushed from November to December, and now it’s being paid only 20 days before Christmas, which makes it really hard to plan financially for an already expensive time of year There was no communication around this before we got out bonus letters, and the explanation was dismissive, rather than acknowledging the frustration and panic it’s caused. It’s hard to stay motivated when updates keep changing and there’s little accountability for how it’s communicated.