Pros
PTO, PPTO , RTO when it is available, being able to work from home.
Kontras
Everything else. They outsourced to India and these people dont have to take calls but yet the people who have been here get taken out of chat and take all the calls.. How fair is that? The are metric driven and do NOT care about how well you are onthe phone.. only numbers numbers numbers. Heaven forbid you go over by a minute or two , then you are put on a action plan and get punished. No one listens and to have any issue solved it takes months. They move at a snails pace and they have the most incompentant people working for them. I have been looking for something else. The pay sucks and you are not paid fairly at all.. Save the company billions in return abuse and get few cent raise.. Walmart is horrible and they should be ashamed of themselves
