Overworked, stressed and not cared for - Customer Service Assistant bei Waitrose: Mitarbeiterbewertung

1,0
7. Sep. 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

Great discount across Waitrose and John Lewis! Alright hours (if you're lucky) really good base pay and regular pay rises.

Kontras

Management tend to have god complexes (I thought this was branch specific however I've worked in three branches and they were all the same!!) I was looked down on despite my three years working there, and often I'd be paid wrong due to the incompetence of the managers and team leaders. The stress put on staff is not fair, managers don't work hard enough, they are allowed to get away with overworking their staff and don't seem to care.

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5,0
28. Aug. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Benefits are very worth it

Kontras

I was scared when there were thieves

4,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible for young students coming back from university

Kontras

Wish washy management, and lack of communication

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