Arbeitgeberbewertungen für Waitrose | Glassdoor.at

Bewertungen für Waitrose

Aktualisiert am 22. Juli 2018
1.234 Bewertungen

Filter

Filter

VollzeitTeilzeit

3,7
StarStarStarStarStar
BewertungstrendsBewertungstrends
Würden einem Freund empfehlen
Befürworten Geschäftsführer
Waitrose Managing Director Rob Collins
Rob Collins
265 Bewertungen

1.234 Mitarbeiter-Bewertungen

Sortieren: BeliebtheitSterneDatum

  1. „Partner, not employee.”

    StarStarStarStarStar
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter

    Ich habe in Teilzeit bei Waitrose gearbeitet

    Pros

    Good discounts and a nice uniform.

    Kontras

    Lack of communication between managers and lower-grade employees


  2. „Employee of almost 2 years”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Positive Prognose
    Keine Meinung zu Geschäftsführer

    Ich arbeite in Teilzeit bei Waitrose

    Pros

    Good pay rate, Partner discount, annual bonus, discounts in restaurants such as Chiquitos

    Kontras

    Receptive days, stupid customers, hard to get holiday and other time off, big commitment due to training programmes etc., very narrow target market

    Rat an das Management

    Not all of your employees want to stay in Waitrose forever, we have lives outside this job, especially us Part-Time workers

  3. „Good Company”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Waitrose gearbeitet

    Pros

    Bonus, Good promotion structure, internal systems and job adverts very strong. Good sense of corporate community

    Kontras

    Favoritism in Branch Management Schemes quite heavy


  4. „Customer service”

    StarStarStarStarStar
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter

    Pros

    great pay and shifts available

    Kontras

    difficult customers and lack of staff meant very tense atmosphere


  5. „Supermarket assistant”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Supermarket Assistant in Warwick, West Midlands, England (Vereinigtes Königreich)
    Ehem. Mitarbeiter - Supermarket Assistant in Warwick, West Midlands, England (Vereinigtes Königreich)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe in Teilzeit bei Waitrose gearbeitet (mehr als ein Jahr)

    Pros

    Excellent working culture, management are receptive to the needs of the partners (you are not classed as an employee but as a partner, because you receive a bonus- often above 10% although not in the last few years- and hence will receive that years’ figure as a % of your yearly salary), which was good for me as I got around £1500 extra than my friends purely for the fact I worked at Waitrose whilst they worked at other supermarkets but did effectively the same job.

    Kontras

    If working on tills (which thank goodness I wasn’t required to do after my initial training) there was a massive emphasis on ensuring the customer was pandered too beyond measure and you HAD to ask them if you should pack their bags- it would have been better to enable the partner to speak to the customers in a more natural manner, and make observations, rather than asking them if they want their bags packed if they were perfectly happy to pack, as it would save time and allow more people to be served.

    Rat an das Management

    Look to your colleagues for management positions- whilst I went off to university and for me it was a part time job to earn a bit of money, there were a number of good staff who were permanent who were very experienced and had the respect of their lesser ranking members. They were often looked over in favour of recruiting line managers as part of the graduate programme or externally- it would be better to have a mixture of both fresh graduates and experienced members.


  6. „Very good”

    StarStarStarStarStar
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter

    Ich arbeite in Teilzeit bei Waitrose

    Pros

    good company to work for

    Kontras

    unexpected business to work for


  7. „Great part time job”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter

    Ich arbeite in Teilzeit bei Waitrose

    Pros

    Good pay for young workers

    Kontras

    Sometimes not enough hours if you are on a part time contract

  8. „As Expected”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Neutrale Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Teilzeit bei Waitrose gearbeitet

    Pros

    Lots of benefits (almost too many), staff discount, variety of hours, close to where I lived.

    Kontras

    Lots of traits of a typical big company: lack of communication, a few managers and team members ruined it for everyone else, staff not honest enough with each other, inexperienced managers who just referred you to the online HR system- what's the point in the manager then?

    Rat an das Management

    Streamline management levels, give clear progression plan rather than tick boxes and scripts to new employees


  9. „working at waitrose part time”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Neutrale Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Teilzeit bei Waitrose gearbeitet

    Pros

    really good training
    very professional
    lots of really nice people

    Kontras

    everyone hired seemed to be the same type of person
    quite rude customers sometimes


  10. Hilfreich (2)

    „Great culture, great company- but not perfect”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Shop Floor Partner (Replenishment) in Birmingham, England (Vereinigtes Königreich)
    Akt. Mitarbeiter - Shop Floor Partner (Replenishment) in Birmingham, England (Vereinigtes Königreich)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Waitrose (mehr als ein Jahr)

    Pros

    Waitrose is part of the John Lewis Partnership, a medium sized retail company based in the UK. "The Partnership", as it is known to Partners (employees), has many great benefits such as an annual bonus, high pay rates with performance based pay, good opportunities for progression and personal development.

     At a Waitrose branch, you can expect a good starting wage of at least £8/hr, with higher rates paid for London and other high cost areas (Home Counties etc.). Night shift pay varies dependent on your hours of work (night rate is set at 33% between 10pm and 6am) but you can expect to take home at least £10.50 an hour on average. The wage does not change dependent on age, so for a 16 year old working part-time, £8/hr is very good money indeed. Provided you have good performance, your annual pay review around Christmas/Easter will contribute to a small rise in pay on top of basic rate rises. I started on £8.20/hr due to location and previous experience, but this rose to £8.50 after three months' service.

    Waitrose has solid frameworks in place to aid development, such as Team Leader (supervisor) courses and ample opportunities to go into management, as well as many other development opportunities. Waitrose is a great employer that is (generally) very understanding of personal issues and provides many good benefits to working there. You will receive full sick pay and the opportunity to retrain in another area if you become unable to work for whatever reason.

    All Waitrose employees are Partners in the business, and as such there are democratic decision making processes in place for Partners to get involved with. Being a Partner also commands a good level of respect from colleagues (managers included), rather than being seen as an underling or a unit of labour as may happen elsewhere. Many Waitrose branches also provide subsidised meals for Partners during the daytime, freshly made by a branch cook.

    Kontras

    Whilst Waitrose is a great company to work for, there are some negatives that you should be aware of before you apply to work here. Some of these are specific to my Branch (some are wider-reaching) and I am unaware if this goes on elsewhere, but if any of these comments concern you then I would urge you to bring them up in interview if you get the chance.

    If you're a full-time Partner, your shifts will change every week. It is up to the Branch management to ensure your rota is up for a month in advance (warning: this never happens). You will be expected to work at pretty much any time of day, with some exceptions. The earliest you will have to work from is 5am, and the latest you will finish is 2am (the latter is very uncommon however- the latest regular time you will finish is 10pm). Shifts may be 4.75 hours to 9 hours long depending on how your branch distributes its working hours. Part time Partners have fixed shifts that do not change and won't be changed without your permission.

    Waitrose recently had a complete overhaul of its operational structure, called "modern Waitrose". This new method of working was intended to create a more flexible and profitable working environmen in Branches, where fewer Partners would be better trained to do more jobs. In branches where the old system never previously existed (i.e. they were opened after the implementation of modern Waitrose), this system is said to work brilliantly, with far more full time Partners being employed and trained to do many different roles. However, in branches where the old system existed beforehand, there is very little support for the new system as it is seen as a burden on Partners who cannot (either due to restricted time or lack of want) train on other areas. This leads to a rigidity that is difficult to counter, especially since wage allowances were apparently cut due to the intention of decreasing the amount of Partners in a branch. What this creates is a branch stuck in limbo between old and new, with little direction, and a few Partners (mostly full timers) having to work extraordinarily hard just to see the store scrape by on a skeleton crew of relatively untrained Partners. This is the "understaffing" you may hear people complain about at Waitrose branches, and it is not just the fault of hiring managers in branches. It is a poorly rolled out overhaul that has resulted in some pretty catastrophic failures (that have been admitted to Partners by the Board of Directors). If you work here full time, be prepared to work hard, or be viewed as useless. This is not a cushy job, but personally I wouldn't want it to be.

    Whilst Waitrose is a great company to work for, some of the managers are not. It would seem every branch has at least one awful manager that makes life hell for other managers and shop floor Partners alike. This is usually due to unchallenged laziness, a bullying management style or simply apathy. My advice would be to avoid this Partner/Partners like the plague. My particular branch has several of these individuals, all possessing characteristics as listed previously. This makes for an environment where it is very difficult to focus on one thing, as every manager has different priorities but unfortunately a similarly inflated ego. I would imagine that if your branch has strong senior management then this would be less of a problem.

    "The Partnership" can be a very strange organisation, in that it almost seems like a cult on occasions. I once threatened to quit, and was bombarded with praise and good stories of the Partnership and its achievements, and subsequently convinced to stay. Many management Partners have been with the Partnership for decades, and I can see why. Waitrose is a great employer with fantastic benefits- but these go so far that it is possible to argue people get "trapped" in Waitrose. For managers, there is very generous pay and ample job security, meaning that if it is even only a temporary arrangement, it can be tempting to take on responsibilities such as a mortgage etc. that you can now afford. But if you come to want to leave, good luck finding somewhere else that pays as well for such good conditions. I imagine this can be very difficult for long serving Partners who feel a need to move on but cannot match their pay or benefits elsewhere.

    It's also very difficult for Partners to be removed from their position due to poor performance. This can lead to prolific laziness that must be caught up on by those with a better work ethic- "flogging the winning horse" as it is sometimes called- can be commonplace in Waitrose branches.

    It may seem that on the whole, there is more bad to say than good about Waitrose, but this could not be further from the truth. Waitrose is a great company and I would wholeheartedly recommend working for them, especially if you have aspirations for a career in retail. The point of my review is to (hopefully) give you a fully rounded account of what it's like to work in a Waitrose branch as a regular shop floor Partner.

    Rat an das Management

    Work harder, and try not to offload too much work onto non management Partners. Have a greater focus on implementing ideas, rather than just thinking of new ones.


1.234 von 1.260 Bewertungen angezeigt
Filter zurücksetzen