Pros
Co-workers, You learn a lot about personal finance
Kontras
Working in a call center is hard no matter where you are but the environment that this company has created has contributed to more than 20% of the Sales department leaving in the last 6 months. You are over worked and under valued. The micro management is so extreme I've heard someone coached to sit up straighter. You clock in and clock out and every single minute of your day is monitored. There is NO work/life balance. You will have to work weekends and don't even think about getting time off unless you ask 2/3 months in advance. I worked there through 3 holiday seasons and never once got off Christmas Eve or Black Friday off through their "lottery" system. Middle management is rampant with some of the most incompetent people I've met in the industry and like stated in previous posts is very political. Bonus' are not competitive and don't expect a pay increase of more than 2%. There is very little opportunity for advancement outside of a call center position if that is where you started. It doesn't help that they just closed almost all of their branches. Overall I would not recommend staying at this company for my longer than a year.