Pros
some benefits, though they charges more now employee phone plan though that went up by 50% the $9.99 plan is not $20.00. Nothing is really good with the company right now, it keeps getting worse and worse and worse... we are threatened with our jobs on a daily basis
Kontras
There is no work life balance, I have over 200 hours of paid time off that I am unable to use because management refuses to help out when a manager is out of their store. So now T-Mobile is taking back the vacation I have already earned and not compensating me for it. Last year senior management tells us we aren't getting raises but we should be lucky to even have a job. The work environment is bad, people coming up with policy's who have never worked in a retail store. When you try to give them a better way of doing things, they laugh it off and look down on you.