Pros
Some of the best reasons to work at T-mobile CAN BE your co-workers and the relationships you develop with them, as well as the interactions with people. Knowing that you facilitating a indispensable service to them can be very rewarding. The interactions with both coworkers and customers, however, can also turn out to be a negative aspect of the job depending on how people treat and respect you. I like that T-Mobile offers a very competitive Health Care package to even part-time employees and this made the job very appealing to me when I started back in 2006. Another positive reason is dealing with the advancement in wireless technology and having access to, firsthand, new devices.
Kontras
Commission structure was changed aimed at decreasing employees' pay. With the new commission payout structure, employees now make 1/2 or less in commissions as opposed to the previous way. Employees now have to work extra hard to get 1/2 the pay they were making before.