Overworked and pressured constantly - Disability Case Manager bei Sun Life: Mitarbeiterbewertung

2,0
29. Mai 2023
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Pros

Benefits were mostly paid by the company, good dental insurance and online access to doctor/nurse. Insured from day one which is great.

Kontras

This made me understand why people do not like insurance companies… lots of pressure caused by the important amount of work (80 files-100 files per case manager) which in turns creates insane amount of stress on the employees and poor customer service.

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5,0
4. Juni 2026
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Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Kontras

Contract with VOYA ended and was not rehired with VOYA

2,0
25. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Kontras

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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