Rental Sales Agent - Mitarbeiter (anonym) bei Sixt: Mitarbeiterbewertung

1,0
5. Apr. 2017
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Great cars at low prices and they give you the flexibility to make the most money possible with no cap on commission.

Kontras

Poor customer service. They claim that everything is about customer service but in reality, everything is about sales and they push you to lie in order to make money.

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Reaktion von Sixt
9y
Thank you for taking the time to write a review for Sixt. As a Rental Sales Agent with us we are happy that you are benefiting from the commission and appreciate the flexibility with your hours. You will be pleased to know that in 2016 we slowed down our growth to hone in on our current locations which was very successful for us! Sixt believes in providing a 5 star experience for all of our customers and this first impression starts with our Rental Sales Agents. Across the board our agents get to know our customers and provide solutions based off of their needs. We have a zero tolerance for dishonesty and this is not what our supervisors, trainers, managers, or sales managers teach or encourage. Goals are exceeded by making positive connections and providing transparent solutions to the customer. These goals are easily obtainable by following best practices provided in corporate training. We are concerned that you feel this way and would encourage you to reach out to HR immediately so that we can investigate and provide guidance. Our VP of HR can be reached at 954-874-1793.

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5,0
19. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Excellent work environment, helpful managers

Kontras

It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

avatar
Reaktion von Sixt
2mo
Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
3,0
1. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

• Strong learning experience in business operations, especially P&L, pricing, and revenue growth • Opportunity to work with talented and driven colleagues • Clear performance structure with defined KPIs and bonus incentives • Fast-paced environment that builds resilience and management skills • Good exposure to leadership communication and corporate expectations

Kontras

• High-pressure, top-down culture with constant focus on results • Middle management roles can feel unsupported despite high expectations • Disciplinary actions sometimes felt excessive for minor issues • Workplace culture included gossip and lack of professionalism at times • Limited coaching and development—more focus on outcomes than guidance • Bonus structure can be difficult to fully achieve due to split KPIs • Customer service metrics felt unrealistic to consistently control • Perception of over-policing performance (both under- and over-performance scrutinized) • Advancement expectations are aggressive; may not be ideal for those not seeking rapid promotion • Frontline employees appear prioritized over management support

avatar
Reaktion von Sixt
2mo
Dear former employee, thank you for taking the time to share such a balanced and thoughtful review after your time with us in Los Angeles. We're glad to hear that you valued the learning opportunities, the talented colleagues, and the clear performance structure. At the same time, we take your concerns seriously – particularly around management support, coaching, and the fairness of our bonus and disciplinary structures. A high-performance environment should come with the right guidance and your feedback is valuable as we continue to develop a culture at Team Orange where both results and people matter. If you'd like to share more in confidence, feel free to reach out at talents@sixt.com. We wish you all the best in your next chapter. Best regards
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