"Customer Success Guru (Remote)" Not what I thought. - Customer Success Guru bei Shopify: Mitarbeiterbewertung

2,0
12. Nov. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

- Awesome computer set up - Training was pleasant - People were nice - Cool product

Kontras

- Not flexible, hours are confusing - Have to chat a "Lead" to let them know your even going to the BATHROOM. In your own home... or a 5 minute breather. - Stressful - Actually Customer Support with a little bit of Inbound Sales. NOT Customer Success (You are not mapped to certain customers, you just have one offs.) - No room to expand into other teams. Remote is only support. - Interview process was a nightmare.

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5,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Amazing company with incredible product

Kontras

None that I can think of

2,0
8. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- decent culture built around supporting entrepreneurship - availability of AI tooling - fully remote

Kontras

- low and non-competitive pay compared to other tech companies - backwards comp and impact system they think is "innovative" and unique, but it's really just a system to keep comp and titles capped

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