Guru - Customer Success Guru bei Shopify: Mitarbeiterbewertung

3,0
19. Juli 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

Nice people, very interesting job, good perks

Kontras

3 simultaneous chats are stressful even for tenured gurus. You often end up giving poor support. No scheduled breaks during the day apart from the 30 minutes lunch break. They say you are allowed to step away from your computer for 10 minutes twice a day, but with overlapping chats it is practically impossible.

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5,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Amazing company with incredible product

Kontras

None that I can think of

2,0
29. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Kontras

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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