High-Volume Sales Disguised as Support - Technical Support bei Shopify: Mitarbeiterbewertung

2,0
17. Apr. 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Pros: * Remote work flexibility and decent internal documentation. The brand name looks good on a resume.

Kontras

Cons: * Expect to do the work of three people for the price of one. You are required to handle multiple merchant chats simultaneously while solving deep technical issues. On top of the technical workload, there is a constant, heavy push for "upselling." It feels less like helping merchants and more like high-pressure sales. The pay is significantly lower than the market rate for the complexity of the tasks and the mental fatigue involved.

Mehr Bewertungen zu Shopify entdecken

5,0
2. Juli 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Amazing company with incredible product

Kontras

None that I can think of

2,0
29. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Kontras

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle