*Hell* - Customer Experience Agent bei Shell: Mitarbeiterbewertung

1,0
12. Juli 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Living Wage Employer, Training when the trainer could be bothered to turn up.

Kontras

Awful manager focused on stats, stats and stats 4 managers in 6 months High turn over of staff due to stress and constant burnout High sickness levels on the team Told off if you start early or leave late but constantly told to go out and deliver outstanding customers service but then fired when your calls are too long.

Mehr Bewertungen zu Shell entdecken

5,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Chill job and flexible hours

Kontras

Sometimes angry customers and cameras are always on.

4,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Outstanding operator training - World-class safety culture - Opportunities to learn different units - Career mobility - Competitive compensation

Kontras

Decision-making can be slow Extensive procedures and paperwork Large corporate structure Highly competitive advancement

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