Sr. Customer Service Rep - Senior Customer Service Representative bei MetLife: Mitarbeiterbewertung

4,0
2. Mai 2013
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Geschäftsprognose

Pros

The company offered great benefits, including health, dental, long and short term disability, and life insurance. They had a matching 401K option, and flexible spending accounts. The office hours were Monday - Friday, and would provide flexible schedules including 4 - 10 hour shifts, or split shifts to accomidate for employees going back to school or with special needs.

Kontras

The insurance industry flows with the financial sector in the market. If the financial or insurance companies are impacted, Metlife also receives a blow. Also, MetLife began offshoring and outsourcing some of its customer service positions. Representatives are now required to be more valuable by cross training on multiple product lines.

Mehr Bewertungen zu MetLife entdecken

5,0
7. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great culture that actually cares about customers and employees

Kontras

Old school and Legacy environment

3,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits and growth opportunities

Kontras

poor work life balance common

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