Stressful & focused heavily on KPI - Claims Representative bei Liberty Mutual Insurance: Mitarbeiterbewertung

2,0
15. Apr. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

WFH mostly, can be Hybrid depending on location where you have to come in for large meetings 1-2x a month,

Kontras

Heavy Workload, Management favoritism or not knowledgable, as you can have more experience than them, pay is low, bonuses is based on ratings which is subjective to Management bidding on your rating against the others in the dept. so if there are too many people in a certain rating, your rating could be adjusted lower which means lower bonus payout, you have no say in the rating that you get, growth is subjective to if management wants to allow you to move forward otherwise they will hold you back and not allow you to post out of the dept to other roles, there is not enough People of Color in Management or Senior roles either

Mehr Bewertungen zu Liberty Mutual Insurance entdecken

5,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work life balance, benefits, friendly people that want to see you win

Kontras

The expect you to work independently, which is good and bad

1,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits. Generous 401k match

Kontras

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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