Extremely stressful job - Mitarbeiter (anonym) bei Liberty Mutual Insurance: Mitarbeiterbewertung

2,0
25. Feb. 2011
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

The compensation and incentive programs.

Kontras

Your time is constantly monitored, even when you go on break and use the restroom!! All your calls are recorded and evaluated. If you do not use the correct greeting: "Thank you for calling Liberty Mutual this is (your name), how can I help you? You will get marked off for not saying the greeting exactly as quoted.

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5,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work life balance, benefits, friendly people that want to see you win

Kontras

The expect you to work independently, which is good and bad

1,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits. Generous 401k match

Kontras

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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