Would not recommend as a place to work as of June 2023 - Customer Service Representative bei Liberty Mutual Insurance: Mitarbeiterbewertung

2,0
5. Juni 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Decent pay and insurance coverage

Kontras

No work life balance unless they feel like providing you with a better shift. No sense of team ( no team building) no extra training, no career progression. They used to do all these things but it seems like Liberty is starting to go under financially and therefore no longer promoting, no team building no continued job training. Basically you’re nothing but a number. After 2 years I really thought I was more than that but got a rude awakening. Would not recommend this as a good place to work if you care about your mental health or work life balance. Managers aren’t your buddies they only care about themselves and there’s no opportunity to get to know your coworkers so you’re just all alone.

Mehr Bewertungen zu Liberty Mutual Insurance entdecken

5,0
18. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Fantastic work life balance Great co-workers

Kontras

Unclear requirements at times. Teams are in silos.

5,0
8. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Kontras

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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