0 work life balance - Claims Specialist II bei Liberty Mutual Insurance: Mitarbeiterbewertung

2,0
7. Apr. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Great place to get your insurance career started/ good company to have on your resume . Lots of PTO (which you will need to stay remotely sane at this job)

Kontras

Work life balance, inadequate training. There is a lot of PTO but you are almost punished when you take it because you come back to hundreds of angry emails and tasks backed up that only you can complete along with getting 3+ new claims a day. Being an adjuster is important work as you can assist those who are injured and sometimes losing time from work and you can really make an impact on people’s lives during a difficult time. But good adjusters don’t last at this job because you cannot be a good adjuster- investigate claims with all resources, coordinate medical care, and meaningfully support and assist those in need of help when you sit at caseloads of up to 180 claims. On a good / average day you will have 130 claims. Complaints about high caseloads are met with the sporadic hiring of often inexperienced people- many of whom quit shortly after training due to little support and being thrown into extremely complex claims before they are ready. This place is a mess- very few experienced people last and sadly often those who do- stay at the expensive of their personal lives and mental health

Mehr Bewertungen zu Liberty Mutual Insurance entdecken

5,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work life balance, benefits, friendly people that want to see you win

Kontras

The expect you to work independently, which is good and bad

1,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits. Generous 401k match

Kontras

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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