Focus is not on the employees. - Claims Case Manager bei Liberty Mutual Insurance: Mitarbeiterbewertung

3,0
15. Aug. 2008
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Geschäftsprognose

Pros

Liberty Mutual managers are great about understanding work/life balance. The company has good benefits.

Kontras

The pay in the Duluth, GA office is not parallel to other insurance companies in the area. The work load is outrageous and office moral is low. Middle management does not encourage or provide positive feedback regarding the positives. The negatives are given way too much credance.

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5,0
12. Feb. 2026
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Geschäftsprognose

Pros

* Good management/communication with management * Good benefits * Good work-life balance

Kontras

* Salary is relatively uncompetitive measured against experience

1,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits. Generous 401k match

Kontras

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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