If you want to work somewhere where they have a rule/policy for EVERYTHING, this is the place - Claims bei Liberty Mutual Insurance: Mitarbeiterbewertung

3,0
13. Apr. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part they have really good people that work here

Kontras

Long hours, forced to skip breaks and lunches to meet the demand. There really is rule or a policy for everything as if claims are one size fits all. Does not allow for critical thinking and more of a check the box mentality.

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5,0
12. Feb. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

* Good management/communication with management * Good benefits * Good work-life balance

Kontras

* Salary is relatively uncompetitive measured against experience

1,0
2. Juli 2026
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Geschäftsprognose

Pros

Good benefits. Generous 401k match

Kontras

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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