Forget ERISA, Just Deny The Claim - Claims Manager bei Liberty Mutual Insurance: Mitarbeiterbewertung

1,0
12. Sep. 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

Liberty is a straightforward place to work, if you've worked at one insurance company, you've worked here. If you just want to come in an pick up a paycheck, without having to return phone calls of claimants, this is a great place to work. Ignoring calls, not returning voicemail, etc are all generally accepted, and your supervisor won't hassle you about it.

Kontras

The claims policies are designed to result in a denial regardless of the merits of the claim itself, especially with employer policies that are covered under the Employee Retirement Income Security Act, because even an actively fraudulent denial (which happens daily, by design) won't result in any costs to the company unless a US Attorney decides to prosecute..... which they don't. If that's the kind of place you want to work, go for it - it's safe and secure, as long as you don't mind hurting people already injured and unable to work.

Mehr Bewertungen zu Liberty Mutual Insurance entdecken

5,0
12. Feb. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

* Good management/communication with management * Good benefits * Good work-life balance

Kontras

* Salary is relatively uncompetitive measured against experience

1,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits. Generous 401k match

Kontras

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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