Stress in Property - Property Claims Adjuster bei Liberty Mutual Insurance: Mitarbeiterbewertung

3,0
26. Juli 2018
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CEO-Befürwortung
Geschäftsprognose

Pros

Company itself is decent, there are a lot of good departments. Some locations are run better than others.

Kontras

Overload with more claims than you can possibly manage in a day, penalize for using OT (which leads to co workers not claiming OT they are working and managers look the other way), poor work/life balance, super high turnover, nearly impossible metrics, and highly skilled employees are not being promoted despite managers using them for resources constantly. Managers spend too much time away from their desk and their team. Morale is ignored.

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Reaktion von Liberty Mutual Insurance
7y
We value our employees and strive to provide appropriate work/life balance. If you ever feel like your time is not being distributed optimally, please consult your manager for assistance. Your feedback helps make sure we address work distribution issues.

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5,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work life balance, benefits, friendly people that want to see you win

Kontras

The expect you to work independently, which is good and bad

1,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits. Generous 401k match

Kontras

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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