Pros
Many career paths, investments in technology and new processes show a corporate interest in staying relevant in the future, lots of underwriting talent throughout the organization. Some progressive ideas with work-life mgmt.
Kontras
Too many reorgs. Agents and employees can't keep up with the changes. Sometimes the changes are good but then everything changes in two years and the prior achievements are lost. The latest commercial insurance reorg, which took 8-9 months to roll-out, was a complete scrambling of the framework laid by the prior major reorg. Speaking for underwriting, in the field we couldn't figure out what in the world mgmt was thinking with the latest changes. not clear what successful competitor we were emulating or what future business model we were preparing for. All that was clear was the stress and uncertainty the field had to endure yet again. I believe the company will remain a strong platform in the long run given the investments in technology and the talent they have but the employees are being put through a painful, and needless IMO, roller coaster ride.