Pros
Compensation package is highly competitive, the salary is likely in the 60-70% quartile industry wide. The vacation time nice, especially once you’ve been there for 3 plus years, when you accrue 4 weeks/year. You are also entitled to carryover up to 20 days/year, which is great. The company does have a solid financial track record and is one of the few major companies headquartered within the greater Boston Region.
Kontras
underqualified middle/upper management. There are a lot of people there who have either exceeded their highwater mark (and the company decides not to “performance manage them out…yet) or a high number of underqualified, handpicked people promoted for the sake of showing of their internal rotation programs. Very poorly run field offices which seem to change strategic level initiatives much too frequently. They have also seemed to have made a corporate wide decision to cost cut throughout the claims offices and replace experienced reps with lower salaried, inexperienced recent grads with no experience by simply trying to automate their processes in a non-manufacturing industry, despite trying to minic the process of building a car. They will also then try to grind longer hours and longer days out until it becomes part of the routine, expected day to make up for taking on more staff.