Sales and Service - Sales Representative bei Liberty Mutual Insurance: Mitarbeiterbewertung

3,0
9. Mai 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexibility and benefits, great place to start a career...but not to stay, unless you are willing to cheat the system...regional management will love and promote you.

Kontras

Liberty Mutual was built on being a personal agent, now they are only focused on a "turn and burn" strategy. Customers can long forget the access to an agent they once knew, Agents are taught and paid to focus only on new business and ignore customer service requests unless it will lead to a sale. The customer service agents are also slammed with phone call after phone call about the huge price increases that come every year. They don't understand the "broad" statements advertised on the commercial vs the fine print...as with all companies. There is no difference now between a Gieco or a Liberty Mutual.. Clients want lower costs especially when most popular companies provide the same claims services and benefits.

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Reaktion von Liberty Mutual Insurance
9y
Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. In particular, Leadership Effectiveness is a key objective and we strive to continuously develop our current leaders and our future leaders.

Mehr Bewertungen zu Liberty Mutual Insurance entdecken

5,0
18. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Fantastic work life balance Great co-workers

Kontras

Unclear requirements at times. Teams are in silos.

5,0
8. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Kontras

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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