Pros
Product is fantastic, with a great product market fit. Product leadership and engineering are going in the right direction in terms of evolving the product and offer to meet customer needs.
Kontras
Toxic culture, lack of trust between teams and lack of accountability for processes and performance within the sales organization. Lots of ex-Oracle people who brought their culture over. Morale is poor across different teams, a lot of it due to the problems above. Many feel like they are walking on eggshells most of the time and anybody who tries to suggest improvements are typically singled out, while being told the opposite(invite innovation and creativity, but then punish non-conformity and going against status quo). Typical of many scaleups, you have managers who lack training and support to transition from individual contributors to people managers which contributes to those issues. It seems sr. leadership recognized this and are implementing manager training programs.