Pros
For the most part I really enjoy everyone I work with. Because there is no commission there is less competition. The discount is nice. A good starting point for customer service skills.
Kontras
You will be given barely any hours when you are first hired. Pay is terrible. You can not make a living on the pay here. Coach does prefer to move people into higher positions instead of hiring outside the company but it doesn't happen often. In fact, certain hire-paid positions are going away. (After massive lay offs that occurred recently those positions no longer exist) While there isn't commission, there is still personal goals you will be expected to meet. Failure to do so means you are scheduled less until you quit or are fired. Even if you exceed your goals the bonuses to part-time employees (which is almost every one except the managers) is very minimal. The dress code is very strict (which I appreciate, I think it makes the employees look professional) but it can be a bit expensive. You will be expected to wear current Coach shoes and jewelry, even with the discount this will cost you a pretty penny. On-call shifts make it very difficult to make plans in your personal life and even harder to have a second job. On-call shifts are not optional and will be on your schedule multiple times a week.