Pros
There are many great leaders in the organization. The pay and bonus structure is fair. They are supportive from a payroll perspective.
Kontras
If you have HR issues don't worry about calling the HR hotline. They listen to your concern and tell you that there is a zero retaliation policy. Well, I know first hand that this is NOT the case. After calling on the DM about not showing up for work, violating dress code issues, sharing private information with other employees, nothing was done. The DM became very hateful and disrespectful towards me and my management team. I even sent a letter to Senior Management and HR before I left, again asking them to resolve the issue and support their zero retaliation policy. Again, nothing was done. I went as far as giving very specific examples of when, where and who to contact to confirm the incidents. So, if you want to work for a company where HR issues are "brushed under the carpet" and policies are not adhered to, then Coach is your Company. I was with the Company for 5.5 years and they chose to listen to an habitual liar over a tenure trusted employee. Very sad.