Horrible management - Customer Team Member (CTM) bei Co-op: Mitarbeiterbewertung

1,0
27. Okt. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay is fairly reasonable and hours aren't horrendous. Provides good retail experience.

Kontras

Stores are incredibly understaffed and far too much is asked of CTM's between packing online orders, serving customers, stocking shelves and watching out for shoplifters. The response to the cyber attack has been woeful. Stores have been given far more stock than they can handle whilst hours keep being taken away. What I find particularly horrendous though is the horrendous culture in the job. Some managers spend entire shifts talking about the co-workers behind their back if they call in sick, choose not to do overtime or are determined to be "not good enough".

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Reaktion von Co-op
8mo
Thank you for your review and feedback. We're sorry to hear of your experiences working in our food stores. We appreciate how challenging working in retail convenience can be, but we don't want any of our colleagues to feel overwhelmed so it's important that where you feel confident, you speak to your manager. The behaviours that you're describing are not what we expect from any of our store managers and we would appreciate it if you could share more information with us about this. You can find help and support using the Ask Bobbi feature on MyHR or alternatively, find contacts for the HR team at colleagues.coop.co.uk/contacts.

Mehr Bewertungen zu Co-op entdecken

5,0
18. Aug. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Good pay, great staff. Good shifts

Kontras

Long hours. Too far from home

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Reaktion von Co-op
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3,0
8. Sep. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Kontras

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Reaktion von Co-op
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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