Dying a slow, painful death - Customer Success Manager bei Cengage: Mitarbeiterbewertung

1,0
7. Feb. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

There are still great people

Kontras

Constant state of layoffs Individual performance doesn't matter Pay lags industry and workload constantly increases Private equity very likely breaking up company to sell parts Very political--advancement depends entirely on internal politics

Mehr Bewertungen zu Cengage entdecken

5,0
28. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Total rewards, time off, great people and culture

Kontras

Lots of changes and uncertainty at times

3,0
4. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Kontras

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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