Pros
Full time employees get the normal benefits (health, dental, vision, time off, etc.), though the benefits are nowhere near as good as they used to be before Capital One bought this company (we used to be ShareBuilder, owned by ING Direct).
Kontras
Where do I begin? 1. Leadership is always saying they want people to bring new ideas and question how things are done, but if you ever begin questioning things you are quickly shot down. 2. The CEO of the company, Rich Fairbank, touts a work/life balance that seems to apply only to him. Salaried employees are expected to constantly travel and put in hours upon hours of work but when he goes on his annual "Strategy Roadshow" he can't even be bothered to come to Seattle. He spins this as a sweet little story about not wanting to spend time away from his family, but it's just disrespectful. The rest of us spend plenty of time away from our families. FUN FACT: When Capital One says you have the option to work from home, it usually doesn't mean you get to stay home and work. More often than not, you come home from a long day's work at the office and just keep working remotely. 3. As others have pointed out, the annual review process is a joke. Associates are stack ranked against each other and their managers are thrown into the pit to decide who gets what bonus. If you had an incredible year of work but your manager doesn't speak up (or another manager argues better for one of their people, regardless of what they accomplished in reality) you're going to get the shaft. Period. It's a political mess and neither your dedication to the company's values nor the quality of your work have any bearing on your bonus. 4. Possibly because of the review process, there is a culture of withholding information and taking credit for work done by others that permeates through a majority of the organization. I could go on, but this should be enough to make reasonable people second guess accepting an interview.