Room for improvement - Cashier Sales Associate bei CVS Health: Mitarbeiterbewertung

3,0
15. Aug. 2010
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CEO-Befürwortung
Geschäftsprognose

Pros

Straightforward, mostly easy work Positive corporate culture Employee discount is pretty good Flexible scheduling Decent amount of hours available in high-volume stores

Kontras

Dealing with rude customers. Most customers are actually polite and understanding, but of course it's the small percentage of terrible ones that stick out the most. As others have stated, the company is too "top heavy". Management above the DM level is way too disconnected from actual store operations and they don't care about rank-and-file employees. Their sale system "ExtraCare" is confusing and misleading, it frustrates many customers and employees alike. There is no system for acknowledging and rewarding the hard work of store-level employees, therefore most employees feel the company doesn't care about them.

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5,0
29. Jän. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Easy to follow daily task

Kontras

- Customers may be unreasonable

5,0
13. Dez. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Kontras

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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