Used to be a great European company, now just another US corporate - Mitarbeiter (anonym) bei Booking.com: Mitarbeiterbewertung

1,0
1. Apr. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay is good-to-very good depending on your location. Working is mostly remote and there are a couple of new offices that are fine if not a bit soulless compared to previous ones like the Bank. But then that’s a reflection on the company too. Free lunches. Decent discounts for booking.com but way worse than it used to be.

Kontras

Lack of autonomy - everything is top down and measured and compared to within an inch of its life. Heavy management layers - I’ve been promoted in my time here and somehow I am now 3 levels further from the C-level than I used to be. So many layers of bureaucracy it’s impossible to get anything done. C-level - using their own enforced bureaucracy as an excuse to undergo mass redundancies at a time when profits and share prices are at an all time high. CEO - Gillian was great and made Booking a vibrant, fun, open culture than valued experimentation and fast learning. Glenn is the polar opposite. Culture - as above, the things that made Booking great have slowly been eroded by corporatisation. Offshoring - it never, never works but Booking have decided the people who made it what it is and gave Glenn his $60m yearly paycheck are the problem and need replacing by more expendable Indian staff in the centre of “excellence” - where the hiring bar has been significantly lowered. Promotions - not happening.

Mehr Bewertungen zu Booking.com entdecken

5,0
30. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great, definitely recommend if looking for start up

Kontras

No cons all pros only

avatar
Reaktion von Booking.com
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
18. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The team had a fun environment.

Kontras

You have to deal with tough customers.

avatar
Reaktion von Booking.com
23h
Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team
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