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      Booking.com

      Gehört zu Booking Holdings

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      Bewertungen für Booking.com

      More like a high school than a job - Senior Customer Service Representative bei Booking.com: Mitarbeiterbewertung

      3,0
      1. Sep. 2015
      Senior customer service representative
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      It is a very relax work environment. It's a lot of overtime offered.

      Kontras

      Very poor management structure. Their has been alot of changes to upper management which are causing alot of employees to look for work elsewhere. You're not required to take a drug test and alot of team leads clearly come into work under the influence. Team leads talk behind each others back to the agents. This compares to an high school with all the clicks and rumors.

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      5,0
      30. Mai 2026
      Booker
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Great, definitely recommend if looking for start up

      Kontras

      No cons all pros only

      avatar
      Reaktion von Booking.com
      1mo
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      4,0
      7. Juli 2026
      Director
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

      Kontras

      Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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      Bewertungen für Booking.comSenior Customer Service Representative – Bewertungen bei Booking.comBewertung für Booking.com