It should be an great company to work for, but they ruin it by bad management, taking advantage of their employees. - Customer Service Executive bei Booking.com: Mitarbeiterbewertung

You get pushed and stressed for no reason and don`t get paid for your effort. You might be forced to worked in an language you have no knowledge of and are forced to use google translate to satisfy your customers, witch again leads to misunderstanding and complaints that result in bad personal scores that effect your salary and your future within the company.