Major issues under the surface - Mitarbeiter (anonym) bei Booking.com: Mitarbeiterbewertung

2,0
16. Feb. 2020
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

its not the worst place ive worked. The company has lots of cash and will probably always be a big player in Europe, although it faces major competitive threats abroad. Thinks of itself as a global player, but quickly becoming more of a regional one.

Kontras

While the company claims to be data driven, the culture is more consensus and relationship based rather than metrics and performance driven. Data is still always part of the conversation, but it isn’t used intelligently - at least not very often. There is a strict hierarchy with those in HQ above all the rest in power and authority - although usually not in intelligence. If you work with HQ, you will have to spend a lot of time sucking up to your peers and superiors in Amsterdam. While the company preaches diversity, this exists mostly at the lower levels. At the end of the day its a Dutch company and that cultural identity supersedes everything else - even performance and common sense.

Mehr Bewertungen zu Booking.com entdecken

5,0
30. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great, definitely recommend if looking for start up

Kontras

No cons all pros only

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Reaktion von Booking.com
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
18. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The team had a fun environment.

Kontras

You have to deal with tough customers.

avatar
Reaktion von Booking.com
1d
Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team
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