Decent security, but very corporate - Customer Service Representative bei Booking.com: Mitarbeiterbewertung

3,0
8. Feb. 2020
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Geschäftsprognose

Pros

Pay and vacation was decent, colleagues were nice

Kontras

Very corporate, KPI's not necessarily reflective of performance, pushed to blame hotel partners for any mistakes in availability and/or pricing, encouraged to also not respect hotel cancellation policies when communicating on behalf of customer.

Mehr Bewertungen zu Booking.com entdecken

5,0
30. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great, definitely recommend if looking for start up

Kontras

No cons all pros only

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Reaktion von Booking.com
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
18. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The team had a fun environment.

Kontras

You have to deal with tough customers.

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