Micromanagement, staff sucking up to management - Mitarbeiter (anonym) bei Booking.com: Mitarbeiterbewertung

2,0
17. Feb. 2019
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Lunch vouchers, colleagues, flexi time, nice office, modern technology

Kontras

Company focused on quantity rather than quality. They even monitor how many calls you make per day; as an Account Manager, that is very degrading, as you should be trusted that you are doing the right thing for the company and for your own role, especially when you have challenging KPIs. As the pay is very low, the team is too focused on meeting/exceeding their KPIs, as that affects the bonus. This results on people doing things just to show off to management. In the UK office, The management is very bias, they will support the staff that suck up to them and don't have an opinion; they happily let go great talents that voice their opinions. The account managers are being chosen based on personality (chatty and extreme extroverts), experience and skills seem not to be valued.

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5,0
30. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great, definitely recommend if looking for start up

Kontras

No cons all pros only

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Reaktion von Booking.com
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
18. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The team had a fun environment.

Kontras

You have to deal with tough customers.

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