Horrible management - Customer Service Executive bei Booking.com: Mitarbeiterbewertung

1,0
8. Juni 2018
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CEO-Befürwortung
Geschäftsprognose

Pros

Higher salary than any other customer service in town, free food, free parties one Friday per month

Kontras

Arrogant management, acting to be cool but don't caring at all about employees. Overstressing with targets that are never good, even if achieved or exceded, there's always a "you need to improve in something". Meritocracy doesn't exist in Booking.com Barcelona office. Only the ones connected to management grow. This makes the most efficient and positive agents become frustrated. And that's the feeling in the office. People that stay, don't leave the job because of the good salary, but very frustrated by incompetent management.

Mehr Bewertungen zu Booking.com entdecken

5,0
30. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great, definitely recommend if looking for start up

Kontras

No cons all pros only

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Reaktion von Booking.com
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4,0
7. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Kontras

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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